We may collect the following “Personal Information” from you: your name, email address, physical address, telephone number, IP address, purchase history and social media account information, including Facebook and Instagram that you provide to us when using the Site or communicating with us. Please note that we do not collect credit card information. We collect your Personal Information in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, fill out a form, respond to a survey, or in connection with other activities, services, features or resources we make available on our Site. We will collect your Personal Information only if you voluntarily submit such information to us. You can always refuse to supply Personal Information, but please note that it may prevent you from engaging in certain Site related activities.
We may collect non-personal information about you whenever you interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers used and other similar information.
HOW WE USE COLLECTED INFORMATION
We collect and use your Personal Information for the purpose of conducting our business and pursuing our legitimate interests, including for the following purposes:
- To run and operate our business and Site: We will use your Personal Information to provide you with products you purchase. We may also use your Personal Information to display content on the Site correctly.
- To improve customer service: Personal Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use your Personal Information in the aggregate to understand how Site users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature: To send you information you agreed to receive about topics we think will be of interest to you.
- To send periodic emails: We may send you information and updates pertaining to your order. We may also send you information about the Site or promotions that may be of interest to you and respond to your inquiries, questions, and/or other requests.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We implement appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our Site.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with others, such as our affiliates, government entities and regulatory bodies, those with whom you have requested us to share information, contractors and service providers, and other third parties we use to support our business, including, for example, companies that provide us with technical support and assistance concerning this website, financial institutions who process payment for orders placed by you, our suppliers, and other third parties who facilitate delivery of the products you have purchased. We require third parties who perform services for us to agree to treat your Personal Information confidentially and securely and only for the purpose of performing services on our behalf. We may also share your Personal Information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of West Coast Zippies’ assets.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us using the contact information below.
RETENTION OF PERSONAL INFORMATION
EXTERNAL LINKS AND THIRD PARTY WEBSITES
"DO NOT TRACK" DISCLOSURE
This Site is not intended for children under the age of 12. If you are under the age of 12, do not use this Site. If we learn that we have collected or received Personal Information from a child under the age of 12 without verification of parental consent, we will delete that information.
SITE VISITORS FROM OUTSIDE CANADA
West Coast Zippies is located, and this Site is hosted, in the Canada. If you are using the Site from outside Canada, please be aware that any Personal Information you share with us will be stored and processed in Canada where we locate and operate our servers and databases. By voluntarily sharing your Personal Information with us, you understand that your Personal Information will be stored and processed in Canada.
Last updated: Sept 28, 2019